Refund policy

Returns & Refunds

I want you to love your Sunshine Beads & Blooms purchase! If there is a problem with your order, please contact me within 7 days of delivery so I can help make it right.

Returns

Returns are accepted within 14 days of delivery. Items must be unused, unworn, and returned in their original condition. Buyers are responsible for return shipping costs.

Non-Returnable Items

Custom or personalized items cannot be returned unless they arrive damaged or there is an error with your order.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact me as soon as possible with a photo of the item and packaging. I’ll work with you to resolve the issue.

Refunds

Approved refunds will be issued to the original payment method after the returned item is received and inspected. Original shipping charges, if applicable, are non-refundable unless the order arrived damaged or incorrect.

Cancellations

If you need to cancel an order, please contact me as soon as possible. Once an order has entered production or has shipped, cancellation may no longer be possible.

Questions? Please use the contact information provided on our website. I’m always happy to help!

— Sunshine Beads & Blooms 🌻